Despatch Cloud vs Shipmate

Let’s find out what’s the best for for you.

Quick summary of how Despatch Cloud compares to Shipmate:

  • Extensive network of couriers and marketplaces, with new integrations being added each month
  • Android scanning app for accurate and faster pick and pack
  • Smart Shipping Rules ensure you always get the best courier for the job and reduce manual errors
  • Fair, transparent pricing, proportional to how much you ship
  • Plug-and-play functionality – our developers will handle the rest
  • Keep everything under one roof – extensive offerings with ability to connect our Returns and Helpdesk solutions
  • Dynamic picking – update picking jobs and routes in real-time as new orders come in
  • Different pricing plans and solutions catering to both start-ups and enterprise solutions

Discover the differences between Despatch Cloud and Shipmate to empower your decision-making process for selecting your next order fulfilment software. Explore our comparison guide for insights tailored to your business needs.

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What’s the difference between Shipmate and Despatch Cloud

Shipmate offers powerful, automated shipping software designed to help businesses grow. It provides eCommerce sellers, 3PL aggregators, and enterprise merchants with full control over their fulfilment processes, helping them streamline operations, automate shipping tasks, and enhance efficiency, all while providing a seamless customer experience.

Despatch Cloud offer a comprehensive suite of fulfilment and delivery solutions based on customer needs. From one-man brands in their garage, to multiple warehouse businesses, Despatch Cloud empower brands to take control of their operations, automate complex processes, and improve customer satisfaction.

We build solutions that just make sense. If you have a WMS or ERP but want to access other shipping or marketplace channels, no issue – we can provide a solution for just that. Likewise, we can work with a brand as they scale online from 1 order to 100,000 per month. Keeping the familiarity and consistency but adding in the additional features and functions needed to support you as you grow.

Matthew Dunne, Despatch Cloud’s Founder

The Despatch Cloud logo

Best for

Both SMEs and enterprises

Small to medium-size businesses

Pricing

Free up to 100 orders a month

Starts at £50 up to 500 orders a month

Integrations

120+ couriers
80+ channels

27+ couriers
7+ channels

Platform

Cloud-based

Cloud-based

Key features of

Despatch Cloud vs Linnworks

The Despatch Cloud logo  vs. 

Features

Despatch Cloud

Shipmate

Integrations

80+ channels
120+ couriers

7+ channels
27+ couriers

Automated Order Imports

Branded Despatch Emails

Branded Packing Slips and Invoices

Batch Order Processing

Multichannel Stock Sync

Stock Warnings

Shipment Tracking

Shipping Rules

International Trade Compliance

Instant Address Finder

Shipment Manifesting

Despatch Cloud vs Shipmate Pricing

The Despatch Cloud logo

With Despatch Cloud, pricing depends on the functionality required and how many orders your business ships a month. 

For order management, we offer a free plan up to 100 orders a month, then paid plans starting at £45 a month.

For comprehensive warehouse and stock management with connectivity to couriers and channels, we offer business plans starting at £195/month.

We also offer a shipping management solution businesses can plug into their existing WMS/OMS for seamless connection to couriers and better delivery management functionality. Please get in touch with our team for more details.

Shipmate offers different price tiers depending on monthly order volume and business type.

For 500 labels a month, the price is £49.99.

For 1,000 labels, the monthly price is £89.99.

For 1,500 labels a month, the cost is £118.50.

For 2,500 labels upwards, you must get in touch for pricing information. 

Pricing for 3PL aggregators starts at £475 a month.

Despatch Cloud’s solution has completely transformed our business. Integrating with over 120 couriers has dramatically accelerated our route to market. Previously, managing and developing courier APIs was costly and resource-intensive, but Despatch Cloud has eliminated that hassle entirely.

Ross Jermy – Moov Parcel

Despatch Cloud vs Shipmate Integrations

The Despatch Cloud logo

Despatch Cloud offers a comprehensive range of courier and sales channel integrations, with more being added every month. Its plug-and-play functionality means users can add new couriers and channels with ease, and let our developers handle the rest.

We currently support connection to over 120 couriers, both domestic and international, as well as 80+ sales channels and marketplaces, including leading eCommerce platforms such as Amazon, Shopify, Etsy, and TikTok Shop. Despatch Cloud also offer support for accounting integrations with Xero and Sage.

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Shipmate offers direct connections to over 27 couriers and 7 marketplaces.

This includes leading shipping providers such as FedEx, Royal Mail, Yodel, DHL and Evri, and eCommerce platforms like Brightpearl, Linnworks, Shopify and WooCommerce.

Despatch Cloud vs Shipmate – who wins?

When comparing Despatch Cloud vs. Shipmate, Despatch Cloud stands out as the more versatile and comprehensive solution.

Despatch Cloud offers a robust suite of features that go beyond shipping, including extensive order management, stock synchronisation, and direct integrations with 150+ couriers and 80+ sales channels. This means you can manage everything from orders to inventory and shipping in one platform. Additionally, Despatch Cloud provides scalability with options to upgrade as your business grows, ensuring minimal disruption. With competitive pricing and a free plan, it caters to businesses of all sizes.

Shipmate, while efficient for automated shipping, focuses primarily on simplifying label creation and tracking. It’s a solid choice for businesses that need straightforward shipping automation, but it doesn’t offer the same depth of functionality in order management and stock sync.

In summary: Despatch Cloud wins for its comprehensive feature set and scalability. It’s an all-in-one solution that supports growth and streamlines multiple aspects of business operations, making it ideal for those looking for more than just shipping automation. Shipmate is a good option for businesses needing simple shipping tools, but Despatch Cloud provides a more complete and flexible package.

Frequently Asked Questions

When considering alternatives to Shipmate, Despatch Cloud emerges as a top contender. Despatch Cloud offers a comprehensive suite of solutions tailored specifically to the needs of eCommerce and 3PL businesses, providing seamless integration with over 80 sales channels and 120 courier partners globally. With Despatch Cloud, you can efficiently fulfil orders, streamline warehouse operations, and optimise inventory management, all through a user-friendly interface backed by exceptional customer support. Its competitive pricing model, extensive features, and commitment to simplifying operations make Despatch Cloud a strong contender for businesses seeking an alternative to Shipmate.

Yes, Despatch Cloud serves as a great alternative to Shipmate, offering a robust suite of solutions tailored to the needs of eCommerce and 3PL businesses. With Despatch Cloud, you gain access to comprehensive tools for order, warehouse, and inventory management, along with seamless integration with over 80 sales channels and 150 courier partners globally. Despatch Cloud is known for its user-friendly interface, extensive features, and exceptional customer support, making it an ideal choice for businesses looking to streamline their operations and scale effectively.

In the comparison between Despatch Cloud and Shipmate, both offer powerful solutions tailored to modern business needs.

Despatch Cloud offers a robust suite of features that go beyond shipping, including extensive order management, stock synchronisation, and direct integrations with 150+ couriers and 80+ sales channels. This means you can manage everything from orders to inventory and shipping in one platform. Additionally, Despatch Cloud provides scalability with options to upgrade as your business grows, ensuring minimal disruption. With competitive pricing and a free plan, it caters to businesses of all sizes.

Shipmate, while efficient for automated shipping, focuses primarily on simplifying label creation and tracking. It’s a solid choice for businesses that need straightforward shipping automation, but it doesn’t offer the same depth of functionality in order management and stock sync.

Yes. Shipmate offers powerful, automated shipping software designed to help businesses grow. It provides eCommerce sellers, 3PL aggregators, and enterprise merchants with full control over their fulfilment processes, helping them streamline operations, automate shipping tasks, and enhance efficiency, all while providing a seamless customer experience.

Enough about Despatch Cloud vs Shipmate.
Here’s what actual Despatch Cloud customers have to say about our tool:

Despatch Cloud’s real-time analytics has empowered us with data visibility like never before. Since deployment, we’ve experienced a 30% reduction in warehouse operational costs.

 

Sarah Hughes
Logistics Analyst, GlobalWare Solutions          

30%

More Picking Accuracy after Despatch Cloud

35%

Picking Times Dropped

Despatch Cloud has been the cornerstone of our operational evolution. The system seamlessly handles thousands of parcels daily, boosting accuracy and customer satisfaction.

 

Edward Nicholas
Warehouse Director, Yorkshire Trading Group

99.75%

Picking Accuracy after Despatch Cloud

35%

Picking Times Dropped

The integration of Despatch Cloud into our systems has been transformative for our eCommerce fulfilment efficiency. With its automated workflows, we’ve seen a 45% increase in daily orders processed.

 

Liam Thompson
eCommerce Operations Manager, TrendFusion

99.75%

More Picking Accuracy after Despatch Cloud

85.13%

Picking Times Dropped

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