Get parcels to your customers’ doors faster
Take full control of your shipping costs, operations and customer experience with our easy-to-use and fully configurable shipping management platform.
Powering shipping and delivery for online sellers and senders.
Generate Labels in Seconds
Book labels with multiple couriers at once and dispatch orders in bulk with our smart batch processing tool.
With our software, you can instantly generate your customer’s shipping labels and send them to your chosen printer with minimal to no typing, depending on the information you already have on the system.
You can then pick and pack your orders individually, or batch print your labels and packing slips for a faster and smoother fulfilment experience. Alternatively, print your orders’ invoices and use your scanning device to generate the labels.
Integrations With Couriers and Channels
Instantly access the location of your parcels with our comprehensive tracking system. As soon as the product is despatched, it will be available to be tracked by you and the customer, making sure there are no issues and that the parcel is delivered safely and securely.
Order Tracking, From Warehouse to Customer
Warehouses are vast and knowing where to keep all your stock is an issue that often plagues business owners. Our warehouse management system can solve this problem before it happens, by supporting all warehouses that may contain your stock, and allowing you to view stock levels and move products between warehouses with ease.
Inside the warehouse, all stock is labelled with a barcode and placed in a designated area. Any stock in the wrong area can be instantly identified and moved to the correct location promptly with just a few scans.
Returns Manager
Our WMS features a ready-made, self branded returns portal that automates your returns workflow and reduces your employee overhead.
With plug-and-play courier and channel connections. Returns you can be set up and be processing return orders in less than an hour!
Furthermore if stock is being returned, our platform allows you to replenish that item straight back into your stock, ensuring inventory accuracy and speeding up stock turnover. The platform is easy to use and it only takes a few seconds to get the returned product back in your warehouse and ready to sell again.
Branded Notifications to reduce WISMO
Did you know it costs between £4-6 per WISMO enquiry? With our milestone notifications you can keep your customers in the loop with tracking pages and messages that match your brand and drive sales forward.
A simple and effective way to boost customer loyalty and reduce WISMO queries, and now it is easier than ever. With our fully customisable template builder, all it takes is a few clicks to set up!
Select the Most Suitable Couriers for Each Order
With our smart shipping functionality you can set up shipping rules configured by weight, order value, postcode zones, dimensions, country and more to ensure parcels are sent in the most efficient and cost effective manor.
The best part? If you experience any issues with a courier, you can switch out the courier for that rule and be generating labels with an alternative courier immediately, with zero reconfiguration or coding and, best of all, without contacting us. You have full control!
What our clients say? 
“Finding the Warehousing software that can cope with the complexities of our business, all the different marketplaces, couriers and bringing them all together in an efficient way has been invaluable for our business and Despatch Cloud has helped us achieve that.”
John Stone
ShadowFoam – Managing Director
Frequently Asked Questions
Either Arda or Harry will be assigned as your dedicated onboarding specialist. We follow structured onboarding steps with you and will guide you through migration, setup, training and get you to shipping!
Typical onboarding takings from 1 – 4 weeks depending on your availability.
We set out to focus on small to medium businesses. Our smallest customers ship at least 100 orders per day, our larger clients ship north of 70k orders per day across multiple warehouses.
No. Access to all our integrations come free of charge and are fully maintained by us.
In the case of Amazon where it requires a different SKU, you can also create SKU aliases and link to the same product you sell on other channels.
Don’t take our word for it!
Here’s what actual Despatch Cloud customers have to say about our tool:
With Despatch Cloud, we know that every order from every sales channel whether it’s our website, Amazon, or eBay is going to come through and centralise into one place, allowing the guys in production to easily see what needs to be shipped.
With the connection to Despatch Cloud, we were up and running within a week, and we have access to countless sales channels, which makes our proposition much more attractive to the market.
