Exploring the Features of our Fulfilment Hubs

Managing inventory and orders efficiently is essential for businesses, and our fulfilment hubs make it easier than ever. Whether you’re a fulfilment centre managing multiple clients or a business owner accessing your inventory, our fulfilment software offers powerful tools tailored to your needs. Lets explore the key features of our fulfilment hubs. 

Our software includes a feature-rich Fulfilment Hub, where your customers can: 

  • Log in to view and manage their inventory and orders. 
  • Access a customised dashboard tailored to their specific needs. 

This hub offers a seamless experience for clients while keeping their data secure and private. 

Our software includes a feature-rich Fulfilment Hub

Customisable Customer Portals in Fulfilment Hubs

When logging in as a hub user, your customers gain access to a dashboard

When logging in as a hub user, your customers gain access to a dashboard similar to yours. However, you have full control to: 

  • Show or hide specific order statuses. 
  • Customise the portal to match their unique requirements. 

This flexibility ensures your clients see exactly what they need, fostering transparency and efficiency. 

Order Management

The customer’s portal includes an Orders View, allowing them to: 

  • See all orders processed in the system. 
  • Filter and sort orders for easy tracking. 

With this feature, clients can keep a close eye on their order statuses and ensure their operations run smoothly. 

The customer’s portal includes an Orders View

Inventory Management

Customers can view and manage their inventory within the hub. Key features include: 

  • Access to their inventory data, restricted exclusively to their business. 
  • The ability to create and manage inventory items. 
  • Tools to oversee supplier relationships. 

This empowers customers to take control of their stock, reducing dependency on fulfilment centre staff. 

Shipment Tracking

Under the Despatch section, clients can access their shipment history: 

  • View tracking numbers for each order. 
  • Monitor delivery progress to ensure timely shipments for their customers. 

This feature provides peace of mind by making shipment data readily accessible. 

Purchasing Features

Customers can also manage purchase orders directly through their portal: 

  • Create and monitor POs. 
  • Keep track of expected stock arrivals at the fulfilment centre. 

This functionality simplifies supply chain management and improves coordination between clients and fulfilment centres. 

Customers can also manage purchase orders directly through their portal

Contract and Reporting Tools

Clients can store and manage their contracts within the fulfilment hubs

Clients can store and manage their contracts within the hub, ensuring key documents are always at their fingertips. Additionally, they can generate and access reports to analyse their hub activities, enabling better decision-making. 

Conclusion

Our fulfilment hubs are designed to empower businesses and their clients with intuitive tools for managing inventory, orders, and shipments. By offering customisable dashboards, robust management features, and transparency, we aim to streamline operations and improve efficiency for everyone involved. 

If you’re ready to elevate your fulfilment process, explore our hub features today and see the difference they can make! 

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