Helpdesk Presentation
Easy To Use, Intuitive Helpdesk Streamline all of your customer correspondence into one easy-to-use portal with Helpdesk. Poor customer service is hard to forget. Providing a great post-purchase experience can often prove the difference between customers making a purchase, and customers opting to go with your competitors instead. We have developed our software to ensure […]
JD.COM Case Study
Despatch Cloud has partnered with JD International Logistics, a subsidiary of China’s largest retailer JD.com, to support JD’s logistics operations in the UK fulfilment market.
Channel Specific Documentation
Channels (formerly Channel API) – Channel Specific Documentation Each courier has slightly different requirements for the create-label request. View our samples to see the differences. To view specific documentation for all of the current Despatch Cloud integrations, please click the link below to visit our dedicated courier documentation page. View Documentation
Shipping – Getting Started Documentation
Shipping (formerly Courier API) – Getting Started Documentation Learn how to to properly setup your Shipping account and ensure you use our software and smart features to its full potential. We offer step by step guides on how to setup couriers, create shipping rules, setup tracking and check request and response logs. Click the link […]
Courier Specific Documentation
Shipping (formerly Courier API) – Courier Specific Documentation Each courier has slightly different requirements for the create-label request. View our samples to see the differences. To view specific documentation for all of the current Despatch Cloud integrations, please click the link below to visit our dedicated courier documentation page. Courier Specific Documentation View Documentation
Fulfilment Presentation
All Your Fulfilment Management Needs In One Easy To Use Platform Have full visibility and control of your business processes, streamlining courier and channel integration, inventory keeping, order management, and fulfilment. Made to support scalable businesses, Fulfilment offers different picking and packing solutions for every step of your growth, giving you the option to change […]
Returns Presentation
Efficient Returns Management Made Simple Every eCommerce business in the world will receive returns, no matter the size or stature. In fact, recent studies show that 25% of all goods bought online are returned. We are dedicated, our dedicated suite will provide a way to streamline your returns and refunds (we don’t do refunds). Whether just […]
Channels Presentation
The New Standard in eCommerce Integrations Our simple, single-format integration gives unified access to over 40 of the most popular channels and marketplaces, giving you a single point of control. Channels allows you to keep track of all your sales in one simple application, with automated stock synchronisation and access to sales data to help […]
