Despatch Cloud vs ShipHero
Let’s find out what’s the best for for you.
Quick summary of how Despatch Cloud compares to ShipHero:
- Extensive network of channels and couriers, with new integrations being added each month
- Picking app available from ANY Android device
- User-friendly interface
- Fair, transparent pricing, proportional to how much you ship
- Plug-and-play functionality – our developers will handle the rest
- Keep everything under one roof – extensive offerings with ability to connect our Returns and Helpdesk solutions
- Dynamic picking – update picking jobs and routes in real-time as new orders come in
- Different pricing plans and solutions catering to both start-ups and enterprise solutions
Discover the differences between Despatch Cloud and ShipHero to empower your decision-making process for selecting your next OMS/WMS provider. Explore our comparison guide for insights tailored to your business needs.
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What’s the difference between ShipHero and Despatch Cloud
ShipHero is a comprehensive eCommerce logistics solution designed to simplify warehouse management and fulfilment. ShipHero’s platform offers a user-friendly interface that integrates various operational aspects, from inventory tracking to shipping, making it easier for warehouse teams to manage orders efficiently without relying on disparate systems. In 2019, ShipHero expanded its services to include full-service fulfilment, operating its own warehouses across the United States.
Despatch Cloud offer a range of fulfilment solutions based on the customer needs. From one-man brands in their garage, to multiple warehouse businesses, Despatch Cloud empower customers to take control of their operations and simplify complex processes for a smoother post-purchase experience.
We build solutions that just make sense. If you have a WMS or ERP but want to access other shipping or marketplace channels, no issue – we can provide a solution for just that. Likewise, we can work with a brand as they scale online from 1 order to 100,000 per month. Keeping the familiarity and consistency but adding in the additional features and functions needed to support you as you grow. Matthew Dunne, Despatch Cloud’s Founder
Best for
Both SMEs and enterprises
Medium to enterprise-size businesses
Pricing
Free up to 100 orders a month
Unspecified
Integrations
120+ couriers
80+ channels
17 couriers
11 channels
Platform
Cloud-based
Cloud-based
Key features of
Despatch Cloud vs Linnworks
vs. 
Features
Despatch Cloud
ShipHero
Integrations
80+ channels
120+ couriers
41 couriers
11 channels
Warehousing Suite
Mobile App
Multichannel Stock Sync
Batch Order Processing
Shipping Management
Stock Warnings
Inventory Assembly / Manufacturing
Picking Route Optimisation
PackEye
Purchase Order Suggestions
Track Inventory Trends
Despatch Cloud vs ShipHero Pricing
With Despatch Cloud, pricing depends on the functionality required and how many orders your business ships a month.
For order management, we offer a free plan up to 100 orders a month, then paid plans starting at £45 a month.
For comprehensive warehouse and stock management with connectivity to couriers and channels, we offer business plans starting at £195/month.
We also offer a shipping management solution businesses can plug into their existing WMS/OMS for seamless connection to couriers and better delivery management functionality. Please get in touch with our team for more details.
Despatch Cloud’s channel connection solutions provide seamless integration of our global distribution network with British ecommerce businesses, helping us tap into Despatch Cloud’s local expertise in the UK eCommerce and courier market.
Barry Yu, General Manager – JD International Logistics UK Branch
Despatch Cloud vs ShipHero Integrations
Despatch Cloud offers a comprehensive range of courier and sales channel integrations, with more being added every month. Its plug-and-play functionality means users can add new couriers and channels with ease, and let our developers handle the rest.
We currently support connection to over 120 couriers, both domestic and international, as well as 80+ sales channels and marketplaces, including leading eCommerce platforms such as Amazon, Shopify, Etsy, and TikTok Shop. Despatch Cloud also offer support for accounting integrations with Xero and Sage.
ShipHero offers over 50 direct integrations to a variety of couriers, eCommerce platforms and marketplaces.
They also offer integration to Loop Returns for return management, as well as a variety of other systems, including Inventory Planner, Klaviyo, Netsuite and Channel Advisor, allowing you to expand your existing ShipHero functionality with just a few clicks.
Despatch Cloud vs ShipHero – who wins?
When comparing Despatch Cloud and ShipHero, both platforms offer distinct advantages tailored to different business needs.
Despatch Cloud stands out with its wider range of direct integrations, which can seamlessly connect with various eCommerce platforms and couriers. This flexibility is enhanced by their innovative PackEye technology, which safeguards the packing process, and their purchase order suggestions, which streamline reordering and help maintain optimal stock levels. Furthermore, Despatch Cloud’s straightforward and transparent pricing structure allows businesses to manage their costs more effectively, providing clarity and predictability in monthly expenses.
On the other hand, ShipHero offers a smaller but more varied selection of integrations, catering to specific needs and unique workflows. Their tailored pricing options can be advantageous for businesses that prefer a customised approach, potentially aligning costs more closely with specific operational needs.
Ultimately, the choice between Despatch Cloud and ShipHero will depend on your unique business requirements. However, Despatch Cloud’s broader integration capabilities, advanced features paired with a user-friendly interface, and transparent pricing structure make it a more flexible and scalable solution for comprehensive warehouse management.
Frequently Asked Questions
When considering alternatives to ShipHero, Despatch Cloud emerges as a top contender. Despatch Cloud offers a comprehensive suite of solutions tailored specifically to the needs of eCommerce businesses, providing seamless integration with over 80 sales channels and 120 courier partners globally. With Despatch Cloud, you can efficiently manage orders, streamline warehouse operations, and optimise inventory management, all through a user-friendly interface backed by exceptional customer support. Its competitive pricing model, extensive features, and commitment to simplifying operations make Despatch Cloud a strong contender for businesses seeking an alternative to ShipHero.
Yes, Despatch Cloud serves as a great alternative to ShipHero, offering a robust suite of solutions tailored to the needs of eCommerce businesses. With Despatch Cloud, you gain access to comprehensive tools for order, warehouse, and inventory management, along with seamless integration with over 80 sales channels and 150 courier partners globally. Despatch Cloud is known for its user-friendly interface, extensive features, and exceptional customer support, making it an ideal choice for businesses looking to streamline their operations and scale effectively.
In the comparison between Despatch Cloud and ShipHero, both offer powerful solutions tailored to modern business needs.
Despatch Cloud stands out with its wider range of direct integrations, which can seamlessly connect with various eCommerce platforms and couriers. This flexibility is enhanced by their innovative PackEye technology, which safeguards the packing process, and their purchase order suggestions, which streamline reordering and help maintain optimal stock levels. Furthermore, Despatch Cloud’s straightforward and transparent pricing structure allows businesses to manage their costs more effectively, providing clarity and predictability in monthly expenses.
On the other hand, ShipHero offers a smaller but more varied selection of integrations, catering to specific needs and unique workflows. Their tailored pricing options can be advantageous for businesses that prefer a customised approach, potentially aligning costs more closely with specific operational needs.
Yes, ShipHero is a comprehensive eCommerce logistics solution designed to simplify warehouse management and fulfilment. ShipHero’s platform offers a user-friendly interface that integrates various operational aspects, from inventory tracking to shipping, making it easier for warehouse teams to manage orders efficiently without relying on disparate systems.
Enough about Despatch Cloud vs ShipHero.
Here’s what actual Despatch Cloud customers have to say about our tool:
Despatch Cloud’s real-time analytics has empowered us with data visibility like never before. Since deployment, we’ve experienced a 30% reduction in warehouse operational costs.
Sarah Hughes
Logistics Analyst, GlobalWare Solutions
30%
More Picking Accuracy after Despatch Cloud
35%
Picking Times Dropped
Despatch Cloud has been the cornerstone of our operational evolution. The system seamlessly handles thousands of parcels daily, boosting accuracy and customer satisfaction.
Edward Nicholas
Warehouse Director, Yorkshire Trading Group
99.75%
Picking Accuracy after Despatch Cloud
35%
Picking Times Dropped
The integration of Despatch Cloud into our systems has been transformative for our eCommerce fulfilment efficiency. With its automated workflows, we’ve seen a 45% increase in daily orders processed.
Liam Thompson
eCommerce Operations Manager, TrendFusion
99.75%
More Picking Accuracy after Despatch Cloud
85.13%
Picking Times Dropped
