CSM Logistics API Integration
The easiest way to integrate & ship with the CSM Logistics API
Use our single (REST) API to connect your online store to Despatch Cloud and start shipping with CSM Logistics in 10 minutes. Simply upload your CSM Logistics contract and combine the power of Despatch Cloud’s shipping software with your preferred couriers.
Why integrate to CSM Logistics through Despatch Cloud ?
Lower your costs
Save money on developing and maintaining carrier integrations with one single api connection.
Go live faster
Keep everything under one roof with an user-friendly dashboard, giving you full control and visibility of your operations.
Integrate with over 120 carriers
Stop maintaining and integrating different carriers and use one API for all to connect with over 120 couriers.
API uptime of 99.99%
We offer a complete failover system as well as a UK-based support team to ensure reliable uptime, all the time.
Ship Smarter
Use smart rules to automatically assign couriers to specific orders, ensuring you get the best courier for the job every time.
Certified Data Centres
To ensure that your customers’ personal information and data is kept secure, we only use reliable ISO 27001 certified data centres.
Easily connect your store with our CSM Logistics API
Integrate your store with Despatch Cloud’s CSM Logistics API and your orders will be imported automatically, waiting for you to create shipping labels. You can connect many stores to the same account and manage all your parcels from a single panel.
Print CSM Logistics Shipping and Return Labels in an Instant
Despatch Cloud integrates directly with your CSM Logistics account. This means that you no longer need to manually create labels by copy and pasting customer addresses from your online store DMO. CSM Logistics shipping labels are created automatically in our system
Whether printing for one label or bulk ordering, we have you covered. Our bulk order processing feature can print CSM Logistics labels for multiple orders in one go and get your orders ready with speed.
Fully Branded Tracking Notifications for CSM Logistics deliveries
Keep your customers in the loop with tracking pages and messages that match your brand and drive sales forward.
A simple and effective way to boost customer loyalty and reduce WISMO queries, and now it is easier than ever. With our fully customisable template builder, all it takes is a few clicks to set up!
Access over 120 of Couriers with our single (REST) API
When it comes to shipping, we provide the very latest technology to give access to a huge range of couriers and make your shipping operations accurate and lightning quick.
Use our single (REST) API to add full shipping functionality to any system, WMS, ERP, or Marketplace without worrying about individual carrier requirements or updates. Simply upload your courier contract and combine the power of Despatch Cloud shipping software with with your preferred shipping services.
Real-time CSM Logistics Analytics
Gain complete insight into your shipping costs, efficiency, and history and quickly identify your most popular CSM Logistics delivery services.
Despatch Cloud’s in-depth reporting suite gives you the vital decision-making data you need to spot cost reduction and customer service improvement opportunities.
Ship Smart, Not Hard.
Choosing which courier to send your parcels out with doesn’t have to be time consuming or difficult. With Despatch Cloud , you can say goodbye to that hassle. Our platform allows you to automate courier selection by creating rules based on various parameters such as parcel size, destination, parcel value, and more. Shipping made simple.
Security Against Courier Outages
We provide the business owner with complete control over their distribution channels, allowing you to pick and choose from any of our couriers that are appropriate for your job. This acts as a huge insurance policy against courier outages. A courier you chose suddenly can’t deliver your parcel? Our system will automatically pick the next best service, meaning no time is wasted in the delivery of your product.
This one of a kind service will save your company time and money by letting you pick and choose courier based on price and convenience.
Customise Your Own Shipping Rules
Our multi-carrier shipping platform allows you to customise every aspect of your shipping operations. Every business is unique, and that is why we have developed a system that gives you the opportunity to make individual choices in your shipping.
From parcel size to location, date and more, you are in control of which Ship Smarter couriers you designate to which jobs.
Despatch Cloud offers a wide array of integrations, bringing together over 150 courier and shipping services into one streamlined, user-friendly platform to enhance your logistics and distribution networks globally.
Don’t take our word for it!
Here’s what actual Despatch Cloud customers have to say about our tool: 
Despatch cloud literally changed my business!! After being stuck at 10 working days dispatch for months we got down to 3 working days in just 2 weeks using despatch cloud! The team are incredible! It’s a fully worthy Investment for your business!
Fantastic piece of software that streamlines the whole e-commerce progress. Orders are available straight away on Despatch cloud, saving time and subsequently massively improving efficiency..
I would just like to say that we have been working with Despatch Cloud for nearly 2 years and cannot fault them, they are diligent, professional and will always go the extra mile to ensure you are happy. An excellent team with great technical knowledge.
Next steps… find the right solution for you
Shipping
If you’re only looking for courier connections:
If you already have an OMS or WMS and simply want to connect to more couriers like royal mail and expand your existing shipment management functionality, then shipping is what you need.
Warehousing
If you need warehouse management:
Shipping was made for businesses that already have an warehouse management system in place, and simply want to connect to a wider range of couriers in a more efficient way. If you don’t have a WMS, but still want our Shipping functionality, try our warehousing solution.
FAQs
CSM Logistics is a leading logistics and supply chain management company, offering a comprehensive range of transportation, warehousing, and distribution services to businesses worldwide. Established in 2003, the company operates throughout the Asia Pacific region, with strategically located offices in Hong Kong, China, Vietnam, and Thailand.
Committed to innovation, cost-effectiveness, and sustainability, CSM Logistics prioritises meeting the unique needs of its customers while upholding corporate social responsibility standards. With a focus on efficiency and excellence, CSM Logistics continues to be a trusted partner in the global logistics industry.
Specialising in managing complex supply chain operations, CSM Logistics excels in freight forwarding, customs clearance, and inventory management. Leveraging its extensive network of partners and agents, the company ensures seamless and reliable service delivery to customers across diverse locations.
CSM Logistics stands out for eCommerce shipping with its comprehensive range of services tailored to businesses operating in the online marketplace. With a strategic presence across the Asia Pacific region, including key locations like Hong Kong, China, Vietnam, and Thailand, they offer streamlined transportation, warehousing, and distribution solutions. Their expertise in managing complex supply chain operations ensures efficient freight forwarding, customs clearance, and inventory management, essential for eCommerce businesses dealing with international shipments. Through their commitment to innovation and sustainability, CSM Logistics provides cost-effective and eco-friendly solutions, enabling eCommerce merchants to meet their shipping needs reliably and efficiently.
Connect your Despatch Cloud account to your sales channel, such as Magento, WooCommerce, Shopify, eBay, etc. Then, carry on shipping orders as normal. A CSM label will be created, and the tracking number will be automatically attached to the order and emailed to the customer.
Insights from our team
Ramblings and insightful tips from our team of shipping heros
