customers / Yorkshire trading company
Products Used
Faced with significant challenges in their manual system, which struggled with high order volumes and organisational chaos, Yorkshire Trading Company turned to Despatch Cloud . The implementation of our Warehousing solution has streamlined processes, handling 12,000 orders efficiently during Black Friday, reducing errors with barcode checking, and automating shipping and order rules. Overall, Despatch Cloud significantly improved customer service, communication, and operational efficiency for Yorkshire Trading Company as it continues to grow.
Despatch Cloud has revolutionised Yorkshire Trading’s operations with its comprehensive solution. Utilising warehouse management, fulfilment, shipping, and channel tools, the implementation streamlined sorting and picking, handling 12,000 orders efficiently during Black Friday chaos.
Barcode checking reduced errors, enhancing order accuracy. Customizable shipping and order rules automated processes, eliminating errors and boosting efficiency. Software syncing prevented overselling, improved stock control, and automated customer communication enhanced transparency and satisfaction.
The dynamic shipping manager recommended different couriers, optimising the shipping process. Overall, Despatch Cloud improved customer service and communication, strengthening connections and elevating satisfaction for Yorkshire Trading.
“Despatch Cloud has been the cornerstone of our operational evolution. The system seamlessly handles thousands of parcels daily, boosting accuracy and customer satisfaction.»
Edward Nicholas
Warehouse Director, Yorkshire Trading Group
“Despatch Cloud has been the cornerstone of our operational evolution. The system seamlessly handles thousands of parcels daily, boosting accuracy and customer satisfaction.»
Edward Nicholas
Warehouse Director, Yorkshire Trading Group
99.75%
35%
95%
60%
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