Software (SaaS) Providers
If you are in the business of shipping parcels, then don’t settle for anything less than the best delivery options on the market. Open your business to a wide range of couriers and embrace industry-leading technology to get your parcels shipped with speed and accuracy.
Software (SaaS) Providers
Find New Customers and Get Your Product to Them
Just because your inventory isn’t physically stored inside a warehouse, it doesn’t mean you don’t need specialist software to track your orders and print labels. Despatch Cloud is proud to partner with many software providers. Through focusing on key features demanded by users, we have developed systems that integrate seamlessly into an enterprise resource planning (ERP) system and can boost your sales and shipping today.
What We Do
Access to Couriers
As soon as you partner with Despatch Cloud, you are provided with a list of over 90 industry leading couriers. From this point, we can seamlessly integrate these couriers into your warehouse management system or your ERP so labels can be generated and orders can be tracked immediately.
Provide Clear Shipping
A customer wants to know information about their order. Whether providing software or selling physical goods, it is vital labels are produced and items can be tracked until they are in the customer’s hands.
Our technology offers transparent and informative tracking that will slot right into your WMS or ERP system. Make sure the customer knows exactly how and when their product will be delivered with our innovative technology.
Integrate With Sales Channels
In the modern world of SaaS, it isn’t just your own webpage that you need to be selling on to maximise your audience. There are a huge number of sales channels available to market your product, and find customers.
Our technology integrates with over 20 industry-leading sales channels and marketplaces such as Shopify, Magento and Amazon.
Work With What You Have Already
Our technology has been developed to work with a long list of ERP and WMS software. Whether using Microsoft Dynamics NAV or 365, Peoplevox, Oracle Warehouse management and more, our technology will work with these systems to provide the best service for you and your customers.
We also work with Netsuite ERP, Sage ERP and SAP, meaning however you like to keep control of your business, our technology will be right at home working with your current software.
Our Products
Shipping.
Shipping is more than just a shipping tool. It is an open ticket to integrate with over 90 of the world’s leading carriers. It is built on the efficiency of a simple, single, supported API gateway into a growing range of couriers. It provides clear and transparent shipping and ensures the customer is always informed of their product’s journey. We know how hard it can be to link couriers to your ERP and WMS, so that is why we have developed technology that does it for you. Print labels in a few clicks and always get your software to your customers in a quick time with our smart Shipping solution.
Channels.
If you have developed software that you know is great, then share it with a worldwide audience through our channel integration software. Established sales channels such as Amazon and eBay are combined with marketplaces such as Shopify and Magento to provide a platform for you to find customers who will love your product. Consolidate all orders from all channels into one easy-to-use dashboard and fulfil every order as it comes.
Helpdesk.
Software can go wrong. There are a lot more issues that may be had when a customer is trying to use and install software compared to when they are receiving a physical item. Helpdesk is a technology that was initially developed for our very own team to use. It was so good we decided to share it. It drags all customer correspondence onto one intuitive interface and allows any issue to be quickly resolved. Combine our customer support system with your other Despatch Cloud software today and always be there for your software users.
Benefits
Provide a Better Customer Experience
The customer is always right. Every software provider needs to offer a great post-purchase experience, from the moment the order is placed to the moment the customer has the software. Using Despatch Cloud’s technology, the customer knows where they stand along every step of the journey. And not just that- it’s also fast. Rapid label printing and consolidation of orders means every purchase is quick to be fulfilled and no sale ever goes neglected.
Sell More
Every business, whether you sell software or soft toys, wants to sell. To make sales you need customers. Our marketplace and sales platform integrations provide access to sales channels that can get your software in front of an audience of billions. And we make it easy to do so. Simply pick the channels you want to sell on and you’re good to go. Consolidate all of your channels onto one dashboard and see where you are selling and where you aren’t with our user-friendly interface.
You Gain a Partner
We don’t look at software providers who use our products as customers, but as partners. We want you to work with us just as much as we work with you. That is why if there are any carriers who we don’t integrate with that you think will help satisfy your clients’ needs, we will get to work solving that issue immediately. We only work on one API integration, which means adapting to work with new couriers is rapid and without issues. We are always here for you with end-to-end support and provide training and tutorials so you can always make the most of the product you are paying for.
