facebook script eCommerce Customer Management Software | eCommerce Returns Software - Despatch Cloud

Despatch Cloud is a full suite of order and stock management software, designed to streamline and automate your entire eCommerce platform, providing you with all of the tools necessary to grow your business across all of your marketplaces.

Customer Communication

Manage all of your customer communications in a single place with our fully integrated message centre.

  • Track your messages your own way with custom folder creation.
  • Create custom rules to automatically assign messages to specific folders to better manage your queries.
Customer communication and care
Customer Returns are easy

Customer Returns Software

Efficiently manage return orders and exchanges with Despatch Cloud’s dedicated returns interface.

  • Create custom return reason codes for accurate reporting
  • Act on returns automatically based on key information such as order date
  • Auto adjust product inventory for items returned to stock
  • Reproduce vital product labels upon return